ricoh smart lockers


Enhancing Security: Understanding The Advanced Features of Ricoh’s Smart Lockers

28th March 2024

Smart lockers have been on the rise since the early 2000s but gained more traction throughout the Covid-19 pandemic. As more people needed to shop online and required contact-free delivery, the demand for smart lockers increased quite significantly. 

Throughout the years, many smart lockers have been developed that feature innovative technology such as IoT (Internet of Things), biometrics and RFID (Radio Frequency Identification). 


What Are Smart Lockers?

Smart lockers are intelligent storage solutions for the workplaces of today and the future. It is ultimately a secure storage system that is equipped with integrated computers and sensor networks to streamline and automate storage and access solutions. 

You’ve more than likely seen or even used a smart locker, commonly used for click-and-collect and returns for the retail industry. They are an exceptional solution that offers an efficient and convenient way for customers to pick up their items and return them if necessary.

Smart lockers are now on the rise, catering to various industries with the core aim of providing a better user experience. As a proud partner of Ricoh, they are paving the way in smart locker solutions that help to automate manual processes and provide safe and secure storage whenever you need it, wherever you need it.


Who Uses Smart Lockers?

  • Retail: Retailers nationwide use smart lockers primarily for click-and-collect and return services. 
  • Logistics: Logistics and delivery providers use smart lockers as delivery and pick-up points to streamline delivery processes and times.
  • Education: From schools, to colleges and universities, smart lockers are used in educational institutes to securely store private belongings, as well as equipment for staff and students to check in and out.
  • Manufacturing: Industrial environments such as manufacturers or warehousing spaces effectively utilise lockers to manage inventory and safely store tools and equipment.
  • Offices: Office environments use smart lockers to safely secure equipment such as laptops, monitors, phones, staff belongings and more.
  • Public spaces: Smart lockers are becoming increasingly popular among public spaces where they’re being installed in airports and train stations to provide travellers with a solution to store their belongings temporarily.

There are many different types of lockers available depending on your business needs. Let’s explore the selection of intelligent lockers from Ricoh.


Ricoh Smart Lockers

Smart Day Lockers: Designed for more office-based work environments, smart day lockers feature 24/7 keyless access to your items and belongings for a temporary period. With these lockers, you can reserve a locker in advance or on demand with Ricoh’s touchscreen console.

Smart Mail & Parcel Lockers: Ideally suited for busy and demanding work environments, mail and parcel lockers work to streamline mail and parcel delivery, which provides an efficient approach to distribution management. This solution offers more convenience to employees, saves time and enhances productivity. 

Smart Inventory Lockers: Ricoh’s smart inventory lockers are the go-to solution for safely and securely storing business inventory, from stationery to company laptops, monitors, and so much more. They provide a self-service approach with smart security that means easy tracking, reporting and accountability. 

Smart Asset Management Lockers: Asset management lockers encompass cloud-based systems and security so you can control the lockers and offer secure check-in and check-out of items. Primarily used in warehouse environments, employees can store hand-held devices, tools and calibrated instruments.


What Are The Benefits of Ricoh Smart Lockers?

Cost Savings: By streamlining processes and reducing manual intervention, Ricoh smart lockers help businesses save time and resources. Additionally, the enhanced security features can mitigate the risk of loss or damage to valuable assets.

Scalability: Smart locker solutions can be tailored to meet specific business needs, which also means they can easily be scaled to accommodate changing requirements, now or in the future.

Enhanced Security: Each smart locker provides a secure storage solution for valuable items, documents, or equipment. With features like electronic access control and monitoring systems, they help prevent unauthorised access and reduce the risk of theft or loss.

Convenience: Users and employees can easily access and retrieve their stored items through a user-friendly interface, saving time and effort. Additionally, automated notifications and tracking features ensure seamless management of locker usage, improving overall efficiency.

Enhanced User Experience: With user-friendly interfaces and intuitive controls, the lockers that Ricoh offers provide a positive user experience. Users can easily locate and access their assigned lockers which enhances satisfaction.


How Do Smart Lockers Work?

Smart lockers utilise a combination of hardware and software components to provide secure storage and access control. They can vary depending on the specific design and features of the smart locker system, but here’s a general overview of how Ricoh lockers typically work.

User Authentication

Users typically interact with smart lockers through a digital interface, which could be a touchscreen, a mobile app or a website. To access a locker, users must authenticate themselves by providing one of the following:

  • PIN code.
  • RFID card or key fob.
  • Biometric identification (fingerprint, facial recognition).
  • QR code or barcode.

Locker Assignment

Once authenticated, users are usually assigned a specific locker either manually or automatically by the system.

Locker Access

After locker assignment, the system grants access to the assigned locker. This involves unlocking the locker door electronically, either through a motorised mechanism or an electromagnetic lock.


Users can then place their items inside the locker and close the door securely.

Monitoring and Control

Smart locker systems include sensors and monitoring devices to track locker usage and detect any unauthorised access attempts. These sensors may include:

  • Door position sensors to detect whether a locker door is open or closed.
  • Weight sensors to monitor changes in the weight of the locker contents.
  • Tamper sensors to detect any physical tampering with the locker.

Updates & Notifications

The system sends notifications to users via email, SMS, or mobile app alerts to inform them about the status of their locker. For example, if their item has been delivered or when they need to pick it up. 

Remote Management

Administrators can remotely manage the smart locker system through a central control panel or software interface. This allows them to:

  • Assign lockers to users.
  • Monitor locker usage and status in real time.
  • Generate reports and analytics on locker usage patterns.
  • Configure system settings and access permissions.


The Advanced Features of Smart Lockers from Ricoh

In today’s competitive business environment, adapting to agile work settings and optimising processes becomes essential. This adaptation not only saves time and money but also enhances productivity and promotes accountability.

  • EMEA cloud-based software.
  • Integrated digital technology.
  • End-to-end user visibility and management.
  • 24-hour access.
  • Reporting and analytical tracking.

If you’re searching for the right smart locker solution for your business or work environment, then leave it to the experts at Insight Systems. We’re a proud partner of Ricoh and would love to talk to you about your specific requirements. For more information on Ricoh smart locker solutions, please get in touch with our expert team on 0800 046 1332 or fill out our online contact form.


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