FAQs

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Why Managed Print Services?

Managed print services provide a centralised approach to help you manage, optimise and improve your document management processes in a more efficient, productive way. Correct management of print devices such as multifunctional devices, scanners, printers, and copiers help to reduce unnecessary waste and keep costs to a minimum.

GENERAL FAQs

The answer is, very easy. Insight can take care of your current agreement with no unforeseen financial implications.

Yes, we do! We have a dedicated, experienced team of field and helpdesk engineers ready to get you back up and running if you run into any issues. We also have our own workshop on-site where your machine will get configured before it gets delivered to you.

We recognise that our operations have an effect on the local and global environment, which is why we invest in products such as our cardboard crusher which we have in our warehouse. All of our toners and the packaging they come in are recyclable. We’ve made sure to partner with manufacturers who supply hardware that offers industry-leading standards in environmental responsibility. Our engineers are paper-free, using electronic devices to manage and complete jobs. This allows us to cut down on paper waste. We’re beginning to roll out an EV fleet to cut down on emissions and work towards a sustainable future – our goal is to aim for the Go Ultra Low Company status!

Being partnered with market-leading suppliers means we’re always rolling out new technology to help your office streamline its way of working. We can provide a multitude of digital document management solutions to every single organisation irrespective of size.

PRINT MANAGEMENT FAQs

Managed print services provide a centralised approach to help you manage, optimise and improve your document management processes in a more efficient, productive way. Correct management of print devices such as multifunctional devices, scanners, printers, and copiers help to reduce unnecessary waste and keep costs to a minimum.

Print management is used to equip you with the tools needed to make the most of your resources. It enables organisations to install, view and manage their printing devices all in one place. At Insight, we perform print audits on all printing devices to provide effective solutions that streamline your processes and ultimately improve workflow efficiency. 

There are 5 main benefits of print management.

  1. The first is an in-depth print audit assessment. This provides you with the information and data required in order to minimise printing costs, and therefore increase efficiency, and productivity in the workplace. 
  2. Secondly, print management software monitors day to day issues, giving you updates throughout the day so you have more visibility and transparency. From maintenance, software updates, toner levels and more.  It works to prevent unforeseen downtime if issues were to arise.
  3. It also has the capability to automate and optimise the delivery of print tasks that are easy, and more convenient to use for employees. This significantly helps to reduce waste, reduce costs, and save time. Workflow automation and optimisation in the workplace is needed to maximise productivity. 
  4. Print management also offers advanced security, so you won’t have to worry about data breaches or leaked confidential data.
  5. Furthermore, it also offers complete reporting and monitoring which is paramount for delivery and timely support.

Normally less than a non managed contract, but the cost of managed print services will differ depending on your requirements. To receive a quote, please get in touch with a member of our friendly team, by calling 0800 046 1332, or filling out our contact form online.

We are able to manage your current print devices, but first and foremost we will conduct a print audit assessment to offer the best advice for you and your business. Let us take care of the hard work for you, and get in touch with us to see how we can help!

Whether you’re looking to improve efficiency and productivity at home or in the office for your employees, we are here every step of the way. Our core focus is to ensure your workplace is running as smoothly and efficiently as possible. Learn more about what we do or get in touch with us to discuss your requirements.

CYBER SECURITY FAQs

To put it simply, cyber security is the practice of protecting systems, networks, devices, and data from malicious attacks.

To prevent unauthorised exploitation of your systems, networks, devices and data that can interrupt business processes, your business needs a secure, resilient solution across all computers and devices. At Insight Systems, we perform comprehensive audits to assess your current defences and identify any office blindspots. Learn more about cyber security services and how they can help.

Cyber threats have become increasingly common in today’s world, and attacks can result in various things from stealing confidential data to identity theft and more. These are very serious issues which is why it’s critical for all businesses to build a protected, secure infrastructure to reduce and avoid cyber attacks. At Insight Systems, we provide guidance, resources and support to help identify attacks and protect important systems.

  • It protects your business from unauthorised access
  • It protects your end-users and employees
  • It allows employees to work safely and securely
  • It increases your recovery time if there is a breach

There are 3 main types of cyber security that can help in reducing the risk of cyberattacks. 

 

Network security refers to the protection of computer networks. It helps organisations to secure their networks from attackers and malicious malware. One of the most critical layers to secure your network is called a firewall. This ultimately acts as a protective barrier to block untrusted network connections. 

Cloud security allows individuals and organisations to store data in the cloud. As it’s incredibly difficult to store everything physically, as we continue to evolve in an ever-growing digital world, the cloud is a more efficient place to store secured data. Online systems such as Google Drive, iCloud, and One Drive are popular platforms used for storage. Managed cloud services transform business operations with instant access at your fingertips. 

Application security refers to adding, testing, and developing security features within applications to prevent threats and attacks. For example, some methods include anti-virus programs, firewalls, encryption programs, authentication and more.

GDPR FAQs

GPDR stands for general data protection regularly and it is a legal framework that was introduced in 2018. In simple terms, it sets guidelines and rules to give individuals more control over their personal data and how it is used. Organisations are required to ensure that the personal data they collect is protected from misuse and exploitation. 

Every organisation is required to be GDPR compliant. This means as an organisation you have an obligation to respect GDPR guidelines and protect individuals’ confidential details. Details include basic identity information such as name, address, email, telephone numbers. In addition, it also includes website data e.g. cookie data, IP addresses. Security goes hand in hand with GDPR, and organisations can face severe penalties if they are not compliant. You can read more on GDPR and how it relates to print management here

Any information that relates to a living individual is protected by the GDPR law. This includes basic information such as name, address, email address, telephone numbers. Additionally, data relating to an individual’s health, racial or ethnic, sexual orientation, and political opinions are protected by the GDPR regulations.

Since its introduction in 2018, GDPR regulations have affected businesses worldwide. As the world of digital continues to evolve, it has changed the way we communicate and what is required by organisations to ensure the safety and privacy of its end users. Every organisation that handles personal data should have a data protection officer, or at least an employee that is in charge of GDPR compliance. Failure to comply with GDPR regulations has various implications on organisations. Big named brands are facing hefty fines for data breaches. Marketing teams, for example, have had to analyse and improve their processes and best practices to maintain better compliance.

GDPR can be a headache if you don’t know where to start. While there are many tools and checklists online, here are 3 key questions you can ask yourself that will help you to know if your organisation is GDPR compliant.

  • Firstly, you need to perform a GDPR audit that consists of reviewing information that you process and who has access to this. Do you know where it is stored?
  • Do you actively seek permission for storing and use an individual’s personal data? This needs to be clear and concise – this can be achieved by including specific information about data in your privacy policy.
  • Do you have sturdy processes in place in the event of a data breach?