Often thinly spread IT departments are frustrated by printer device and software vice support. Remote locations can cause difficulties in “hands on” support.
This can lead to stores sourcing their own support and consumables resulting in even greater budget and support issues.
The nature of retail locations is that stores are likely to be 100% dependent on a single device. A single point of failure that cannot be quickly rectified can cause significant issues to the many other business processes.
Piece of Mind.
No longer the requirement to shop for and spend on consumables such as toners/inks.
Large, national fishing equipment supplier.
Refresh of old, and failing, equipment, cost and spend visibility, remote management of devices, simple cost and invoicing structure.
A fleet of Kyocera devices
Desktop devices where required
Supported by large departmental devices
One universal print driver and Fleet Management Software.
Streamlined installation process over just two days – swapping all equipment over and managing transition.
Customer is impressed with:
- Our service response
- Proactive prevention of issues
- Speed and efficiency of toner management
- Simple invoicing customised to their requirements