Retail Sector.

Industries / Retail Sector

Resource Management.

Often thinly spread IT departments are frustrated by printer device and software vice support. Remote locations can cause difficulties in “hands on” support.

This can lead to stores sourcing their own support and consumables resulting in even greater budget and support issues.

Remote Locations.

The nature of retail locations is that stores are likely to be 100% dependent on a single device. A single point of failure that cannot be quickly rectified can cause significant issues to the many other business processes.

Piece of Mind.

No longer the requirement to shop for and spend on consumables such as toners/inks.

Case Study

Large, national fishing equipment supplier.

Client Needs

Refresh of old, and failing, equipment, cost and spend visibility, remote management of devices, simple cost and invoicing structure.

Insight Solution

A fleet of Kyocera devices

Desktop devices where required

Supported by large departmental devices

One universal print driver and Fleet Management Software.

Results

Streamlined installation process over just two days – swapping all equipment over and managing transition.

Customer is impressed with:

  • Our service response
  • Proactive prevention of issues
  • Speed and efficiency of toner management
  • Simple invoicing customised to their requirements

Have some questions?

For any queries about how to optimise your office equipment to save money and waste, contact our team on 01732 880 600.